Network Monitoring Center

The Network Monitoring Centre provides a number of services to RTÉ NL itself, RTÉ NL customers and partners, and to the general public. Its service includes;

• Off air monitoring for both TV and Radio
   
• Monitoring of radio signals and RDS from all main transmitter sites via Golden Eagle Audemat monitoring facility.
   
• Monitoring of our broadcast customers SKY satellite signals, TV and Radio.
   
• Communication with regional staff and management regarding Network operations.
   
• Communication with Broadcast Customers regarding outages and faults, planned and unplanned.
   
• Communication with Broadcast Customers regarding outages and faults, planned and unplanned.
  

• Central point of contact for regional Engineers working alone. Provide a tracking facility for Engineers working alone.
   
• Central point of contact for Communications Customers requesting access to Network sites.
   
• Central point of contact for Broadcast Customers requesting access to Network sites.
   
• Central point of contact for the public. The NMC handles calls relating to reception problems and offer advice relating to frequencies and transmitter coverage areas.
   
• Maintain a data base of Network Outages, planned and unplanned.
• Issue reports to our Broadcast Customers for planned and unplanned outages.
   

All site access is controlled by the NMC, Site Access Forms must be submitted 7 days prior to requested date and the NMC will issue a works No. The NMC must also be informed by telephone when you enter and exit an RTÉ NL site. The NMC is staffed during the following times: Monday to Friday from 07.00 to 00.00 hr Saturday & Sunday from 08.00 to 22.00 hr

Outside of these hours the NMC telephones are forwarded to voicemail, and any messages recorded will be acted on the following morning. In emergency situations outside of NMC hours Broadcast Customers can generate a callout for a particular region through the paging system. See contact details at the end of this document.